Created by and for patient organizations 100 years ago, the National Health Council (NHC) brings diverse organizations together to forge consensus and drive patient-centered health policy. We promote increased access to affordable, high-value, sustainable health care. Made up of more than 145 national health-related organizations and businesses, the NHC’s core membership includes the nation’s leading patient organizations. Other members include health-related associations and nonprofit organizations including the provider, research, and family caregiver communities; and businesses representing biopharmaceutical, device, diagnostic, generic drug, and payer organizations.
The Manager, Executive Office serves as the primary point of contact for internal and external constituencies on all matters pertaining to the office of the CEO. The Manager, Executive Office also serves as a liaison to the board of directors and senior management team; organizes and coordinates executive external relations and oversees specials projects. The Manager, Executive Office must be creative and thrive working in a small entrepreneurial environment that is mission-driven and result-drives, and community oriented.
Principal Duties And Responsibilities
- Completes a broad variety of administrative tasks for the CEO including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
- Schedules and attends meetings, taking notes and recording minutes.
- Plans, coordinates, and ensures the CEO’s schedule is followed and respected.
- Communicates directly, and on behalf of the CEO, with Board members, donors, and others, on matters related to CEO’s programmatic initiatives.
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
- Provides a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff.
- Works closely and effectively with the CEO and ensure CEO is well informed of upcoming commitments and responsibilities, following up appropriately and keeping the CEO updated.
- Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the CEO, some of which may have organizational impact.
- Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO’s ability to effectively lead the company.
- Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
- Manager, Executive Office may supervise team members, consultants, and others as needed.
Board Support and Liaison
- Serves as the CEO’s administrative liaison to the NHC’s Board of Directors.
- Assists board members with travel and meeting planning as needed.
- Maintains discretion and confidentiality in relationships with all board members.
- Adhere to compliance with applicable rules and regulations set in bylaws regarding board and board commitment matters, including advance distribution of materials before meetings in electronic/paper format.
Partnerships and Outreach
- Coordinates the CEO’s outreach activities.
- Follows up on contacts made by the CEO and supports the cultivation of ongoing relationships.
- Edits and completes first drafts for written communications to external stake holders.
- Perform other duties as assigned.
- Understand, demonstrate, and support the NHC’s mission and values.
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly.
- Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and members.
- Excellent writing and editing skills with a keen attention to detail.
- Demonstrated proactive approaches to problem-solving with strong decision-making capability.
- Self-motivated and ability to work well under pressure.
- Highly resourceful team-player, with the ability to also be extremely effective independently.
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrate the highest level of customer/client service and response.
- Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
- Forward looking thinker, who actively seeks opportunities and proposes solutions.
- Strong work tenure: five to ten years of experience supporting C-Level Executives, preferably in a non-profit organization
- Experience and interest in internal and external communications, partnership development, and fundraising.
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.
- Bachelor’s degree in Business Administration, or a related field.
Applicants should submit the following items to [email protected]
- Cover letter describing the applicant’s background in communications
- List of three references, with name, title, organization, email address and telephone number
- Desired Salary Range
- The NHC offers a competitive benefits package, including health, vision, and dental benefits with premiums fully paid by the organization.
The mission of the National Health Council is to provide a united voice for people with chronic diseases and disabilities.
Integrity – Patient Focused – Forward Thinking Collaboration – Transparency – Diversity & Inclusion