SENIOR VICE PRESIDENT, FIELD MANAGEMENT & REVENUE GENERATION, Arthritis Foundation

Location: Atlanta, GA
Department: Operations
Reports to: President and Chief Executive Officer

The Arthritis Foundation (“The Foundation”) is the nation’s largest not-for-profit organization dedicated to the prevention, control, and cure of arthritis, which is the leading cause of disability in the United States and affects 58.5 million adults and 300,000 children. The Foundation was founded in 1948 and has contributed more than $500 million to arthritis research and continues to invest in a bold scientific agenda in order to improve the quality of life of all arthritis patients. In addition, the Foundation advocates for healthcare policies, legislation, and government-funded research to ensure patients’ voices are heard and there is better continuity of care and access to the health care providers that patients need.

The Foundation’s mission is “to boldly pursue a cure for America’s No. 1 cause of disability, while championing the fight against arthritis with life-changing resources, science, advocacy, and community connections.” Its promise is to empower ALL people with arthritis to live their best life, and the Foundation is committed to expanding its reach to underserved groups. Its 3-year vision is to become every patient’s first call after diagnosis and to have a new and diverse army of volunteer leading its work.

The Foundation is headquartered in Atlanta, Georgia. The Foundation provides many resources including a 1-800 Helpline staffed with licensed social workers and other medical information and physician referrals. The Foundation has a slate of core programs and resources available to constituents in markets across the country, including Live Yes! Connect Groups, DEI Partner Program Insights, Educational Webinars, Live Yes! Online Community, Live Yes! Podcasts, and a VIM app to help people manage their pain and live their best lives.

The Foundation empowers volunteers with guidance, tools, and resources, including a volunteer portal to develop fundraising events in their communities. Special events, including 120 Walk to Cure Arthritis and Jingle Bell Run events, are hosted annually in addition to many other galas and other events.

The Foundation has 160 employees in the United States, including 50 in the National office and 9,600 volunteers. The Foundation’s annual budget exceeds $54 million, funded through individual, corporate, and foundation donors, generated primarily through direct marketing, special events, and major gifts. The Foundation is governed by a 15-member board of directors and a senior leadership team of five executives.

Principal Duties And Responsibilities

The Senior Vice President, Field Management & Revenue Generation (“SVP”) will be responsible for the operational performance of all regions across the country and will be in a paired leadership model with regional vice presidents. Reporting to the President and Chief Executive Officer and based in Atlanta, Georgia, the SVP is expected to serve as the revenue generation thought leader and will be responsible for continuing to transform and innovate field operations, accelerating operational improvement and creating and implementing a scalable structure in alignment with the Foundation’s structure and mission.

The SVP is responsible for the management of corporate and individual giving and the Foundation’s special event fundraising program and must look across the revenue continuum and drive results through innovative partnerships, building community and operations efficiency. In conjunction with the President and Chief Executive Officer and the Senior Leadership Team, the SVP will identify and lead new business development opportunities and ensure highly productive relationships and partnerships for the benefit of the organization. As a strategic leader, the SVP must be exceptional at engaging supporters and developing fundraising strategies. The SVP must be able to advance the Foundation’s culture in order to attract, motivate, and retain passionate people while recognizing and prioritizing equity and inclusion as a strategic business imperative in order to make an impact by leveraging individual differences and strengths.

The Senior Vice President will:

Management Responsibility & Authority

  • Directly manage responsibilities for all Regional VPs and help develop and establish the financial goals and overall performance of each Region.
  • Direct all aspects of effective financial management and reporting, efficient information technology, region competitive research, and gift processing.
  • Support the President and CEO, Regional VPs, and other senior directors in all aspects of fundraising specifically through strategic and operational planning guidance and by ensuring required infrastructure and support services are in place.
  • Provide strategic fundraising leadership to achieve funding growth sufficient to meet the Foundation’s financial objectives, and actively participate in cultivating relationships with significant corporate, foundation, and individual donors.

Relationships And Contacts within the Foundation

  • Serve as a member of the Senior Leadership Team and engage regularly with the Executive Cabinet to develop, implement, and evaluate strategies and tactics for the Foundation.
  • Serve as a senior consultant and advisor to Home Office department heads, board members, and Region volunteer and staff leadership.
  • Serve as senior leader of the field staff structure, utilizing the Regional VPs as partners to ensure goals and priorities are established and exceeded.
  • Demonstrate the ability to lead by example and model the values of the Foundation.

Relationships And Contacts Outside the Foundation

  • As a senior staff leader, be accountable for overall revenue and community engagement performance, actively seek out opportunities for investment, revenue generation, and strategic partnerships, and participate in and nurture broad networks of alliances with others to exchange knowledge and information about learning and change in support of change initiatives.
  • Work in partnership with President and CEO and other senior staff to ensure the Foundation is advancing its relationships with community leaders, major donors/funders, government officials, and board members.
  • Be emotionally intelligent and comfortable connecting with people of different philosophies, backgrounds and cultures.

Organizational Planning

  • Facilitate the development, maintenance, and monitoring of organizational field and revenue plans.
  • Be responsible for preparing the organization for ongoing change.
  • Ensure clarity, understanding, and commitment from all stakeholders.
  • Have responsibility for the development and management of integrated, strategy-aligned departmental workplans.
  • Develop annual revenue targets and develop and manage the annual operating and capital budgets.
  • Identify new business development opportunities.

Other Responsibilities

  • Work with Regional VPs to design, implement, and manage all fundraising activities, including individual major giving, corporate support, endowment, and special events; assist in the management and oversight of budget, fundraising, and donation reporting.
  • Train and mentor Regional VPs and act as a role model by setting the tone and reflecting the Foundation’s culture, in partnership with the President and CEO and senior staff, by having a full and complete understanding of all Foundation policies, procedures, and best practices; provide management and support for staff and leadership in all Regions.
  • Work with the President and CEO, senior management, and Regional VPs to develop a local leadership and volunteer structure throughout our 60+ communities.
  • Keep the President and CEO informed on a regular basis regarding progress in the Regions.
  • Coordinate and oversee teams and programs to meet operating goals; ensuring cost-effective operations and infrastructure are in place to support all staff and volunteers.
  • In conjunction with the President and CEO, act as a representative and ambassador to promote positive relationships and strong partnerships for the benefit of the organization.
  • Systematically cultivate and maintain long-term, collaborative relationships with key stakeholders and with selected organizations to achieve mutual goals.
  • Keep up to date on issues affecting the non-profit healthcare sector and develops strategies to address these issues.

Qualifications

  • A minimum of 10 years of progressive healthcare nonprofit management experience, with a track record of developing and leading large-scale initiatives involving significant dollar amounts and implications;
  • A unique blend of skills that includes program management, fundraising, leadership in an externally facing role;
  • Demonstrated experience managing and mentoring diverse staff in a coordinated, effective, and efficient manner;
  • Dynamic and persuasive communicator who can inspire enthusiasm, trust, and commitment from diverse stakeholder groups across a wide geographical region;
  • Ability to lead and motivate groups and individuals and to think creatively and strategically to successfully mediate and negotiate with individuals and groups internally and externally; the ability to overcome obstacles to cooperation and to foster harmonious relations;
  • Strong project management skills; able to balance competing priorities, complex situations, and tight deadlines;
  • Proven leadership and consensus-building skills and proven negotiation and mediation skills, with a solid and broad understanding of all aspects of fiscal management and information technology; a team builder and a team player;
  • An engaged listener and thoughtful communicator with excellent written, verbal, and interpersonal communication skills;
  • One who leads by example, being a leader and motivator, especially in relationships with Region VP’s and volunteers;
  • A fearless deal-closer who can engage volunteers and leaders and encourage their buy-in;
  • Tactically agile while thinking and planning strategically;
  • A bachelor’s degree from a recognized college or university.

More Information

Contact

John Mann

Managing Director

ALEX & RED

3200 Kirby Drive, Suite 800

Houston, Texas 77098

o 713-333-7010

E [email protected]

 

Lyndsey Parker Rosecrans

Associate

ALEX & RED

4295 Gesner Street, Suite 3D

San Diego, California 92117

o 713-337-6928

E [email protected]