Created by and for patient organizations more than 100 years ago, the National Health Council (NHC) brings diverse organizations together to forge consensus and drive patient-centered health policy. The NHC promotes increased access to affordable, high-value, sustainable health care. Made up of more than 170 national health-related organizations and businesses, the NHC’s core membership includes the nation’s leading patient organizations. Other members include health-related associations and nonprofit organizations including the provider, research, and family caregiver communities; and businesses representing biopharmaceutical, device, diagnostic, generic drug, and payer organizations.
The Director, Executive Office serves as the primary point of contact for internal and external constituencies on all matters pertaining to the office of the CEO. The Director, Executive Office also serves as the CEO’s liaison to the Board of Directors and senior management team; organizes and coordinates executive external relations and oversees specials projects. The Director, Executive Office must be creative and thrive working in a small entrepreneurial environment that is mission-driven and result-driven, and community oriented.
Principal Duties And Responsibilities
- Completes a broad variety of administrative tasks for the CEO including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
- Schedules and attends meetings, taking notes and recording minutes.
- Plans, coordinates, and ensures the CEO’s schedule is followed and respected.
- Communicates directly, and on behalf of the CEO, with Board members, donors, and others, on matters related to CEO’s programmatic initiatives.
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
- Provides a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff.
- Works closely and effectively with the CEO and ensures the CEO is well informed of upcoming commitments and responsibilities, following up appropriately and keeping the CEO updated.
- Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the CEO, some of which may have organizational impact.
- Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO’s ability to effectively lead the company.
- Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
Board Support and CEO Liaison
- Serves as the CEO’s administrative liaison to the NHC’s Board of Directors.
- Supports the SVP, Communications & Governance with Board and governance-related administrative activities, including meeting coordination, preparation of agendas, board books, materials, minutes, and other activities.
- Assists Board members with travel and meeting planning as needed.
- Maintains discretion and confidentiality in relationships with all Board members.
- Deep knowledge and understanding of NHC bylaws regarding Board and Board commitment matters, including advance distribution of materials before meetings in electronic/paper format.
Partnerships and Outreach
- Coordinates the CEO’s outreach activities.
- Follows up on contacts made by the CEO and supports the cultivation of ongoing relationships.
- Edits and completes first drafts for written communications to external stake holders.
- Supports the CEO in participation in external Boards of Directors, such as PFMD and MDIC, and Task Forces, Advisory Committees, and other responsibilities.
- Supports projects and initiatives led by the CEO, such as international-focused convenings, special initiatives to advance patient engagement, and other priorities.
- Perform other duties as assigned.
- Understand, demonstrate, and support the NHC’s mission and values.
- Director, Executive Office collaborates with team members, consultants, and others as needed.
- Strong work tenure: five to ten years of experience supporting C-Level Executives, preferably in a non-profit organization.
- Experience and interest in internal and external communications, partnership development, and fundraising
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, SurveyMonkey, and Social Media web platforms.
Education:Bachelor’s degree in Business Administration, or a related field.
The mission of the National Health Council is to provide a united voice for people with chronic diseases and disabilities.
Integrity – Patient Focused – Forward Thinking Collaboration – Transparency – Diversity & Inclusion
The NHC offers a competitive benefits package, including health, vision, and dental benefits with premiums fully paid by the organization.
Applicants should submit the following items to [email protected]
- Cover letter describing the applicant’s background in communications.
- List of three references, with name, title, organization, email address and telephone number
- Desired Salary Range