Event Policies

Please read the following policies, terms, and conditions carefully, as they are the National Health Council’s (NHC) registration policies for event attendees. By registering for this event, you agree to comply with NHC’s event policies and Cvent’s Privacy Policy and Terms of Use. The NHC reserves the right to cancel or suspend your access to the event at any time if it reasonably believes you have violated these policies, terms, and conditions.


To attend or access certain features of the event, you will be asked to provide your complete contact information and respond to registration questions. Upon registration, you agree to provide accurate and complete information.

This is an NHC members-only event. Only a maximum of three staff members from each organization can attend this meeting. Board leaders of NHC member organizations are welcome to attend. If you would like additional staff to attend, please contact nhcmeetings@nhcouncil.org.

All registration categories are subject to NHC approval. The registration category must be valid at the time of registration and the event. Learn more about the National Health Council membership and engagement opportunities. 

Voting Delegate
Only one staff member will be identified onsite as the voting delegate for their respective organization, and their identity will be captured during the registration process. The voting instructions and process will be communicated prior to attendee arrival of the Annual Membership Meeting & Luncheon.

There is no charge for this event. For registration questions, please contact nhcmeetings@nhcouncil.org. Not an NHC Member? Join today and gain access to a wide range of member services including meetings and conferences, action teams, affinity groups, webinars, and engaging projects.

Cancellations must be requested via email to nhcmeetings@nhcouncil.org. If the NHC cancels the event due to unforeseen circumstances, the organization will communicate the cancellation to all registered attendees in a timely manner, alerting registrants of the event’s update or plans to reschedule the event. Once you have received your personal registration confirmation, it cannot be changed, substituted, or reissued to a different person except in accordance with our substitution policy.

Substitutions are permitted before the event begins. Individuals submitting substitution requests are responsible for providing updated contact information via email to nhcmeetings@nhcouncil.org. Substitutes must meet event eligibility criteria and are only permissible if the substituting individual qualifies for the original registrant’s category.

The NHC has implemented a series of protocols in light of COVID-19 and is working in accordance with the Willard InterContinental to ensure the safety of all attendees. Please note that COVID-19 protocols might change as we continue to monitor public health conditions.

Onsite Safety Protocols
Although optional, attendees may choose to wear masks. The following protocols and practices will be in place during NHC in-person events:

  • Available face masks at the registration desk
  • Hand sanitizer stations placed around the event’s meeting space

Release and Assumption of Risk
As we continue taking important steps to provide for the health and safety of our attendees, speakers, guests, and NHC staff, we ask that you review the information below:

By attending this NHC event, you agree to adhere to our policy to support a healthy and safe environment for everyone. Because COVID-19 is extremely contagious and spreads via person-to-person contact, the NHC has adopted preventative measures to reduce the spread of COVID-19 in accordance with guidance published by the U.S. Centers for Disease Control (CDC). The NHC will comply with all applicable requirements imposed by the District of Columbia and federal and local health authorities. However, the NHC cannot guarantee that attendees, speakers, staff, and guests will not become infected with COVID-19.

Individuals who fall within either of the categories listed below should not attend the event: 

Attendees and NHC staff should always self-monitor for signs and symptoms of COVID-19. Please contact Susan Gaffney at sgaffney@nhcouncil.org with any questions as it relates to the COVID-19 policy.

The NHC is committed to making each of its educational activities accessible to all participants. If you have special physical or communication needs that require auxiliary aids or services identified in the Americans with Disabilities Act, please contact nhcmeetings@nhcouncil.org.

The personal information collected during registration will be used by the NHC to update its membership database for communication purposes.

Photographs and Recordings
By attending this event, you give your express consent to the NHC and its agents to photograph and record in visual and audio media. You agree and consent that the NHC has the right to record, transcribe, modify, perform, reproduce, display, distribute, and transmit in any form and for any purpose your name, company name, voice, picture, photograph, portrait, and other reproductions of your likeness (“image”) at the event in connection with any advertising or promotional content and materials, and for any other lawful purpose including posting on public websites without any compensation to you. The NHC is not obligated to make any use of your image or exercise any of the rights granted to it. Furthermore, you agree that your image may appear in photos of the event that are available to you, other attendees, and the public. The NHC maintains the right to retain and distribute said photos. If you do not wish to be photographed or filmed, please contact nhcmeetings@nhcouncil.org prior to the event.

The NHC is happy to support accessibility needs. If you need closed captioning — or any other special accommodations — please email nhcmeetings@nhcouncil.org.

The NHC recognizes the importance of privacy and works diligently to protect information shared during NHC meetings and events from loss, misuse, and/or unauthorized access or disclosure. Attendees must seek approval from the NHC before utilizing AI note-taking software during meetings or events by emailing nhcmeetings@nhcouncil.org. Attendance will be denied if approval has not been provided. For accessibility needs, please refer to our Meetings Accessibility policy. 

NHC events are intended for education, networking, and collaboration amongst attendees. The NHC is committed to providing a safe, supportive, and respectful event experience, regardless of a person’s race, color, ethnicity, national origin, citizenship status, age, religion, disability status, gender, gender identity, sexual orientation, genetic information, physical appearance, or other characteristics. The NHC expects attendees to communicate professionally and constructively and to uphold the professional and educational purposes of the event — whether you attend in person or virtually. We expect and appreciate your cooperation in helping ensure a safe environment for all attendees. 

Reporting Unacceptable Behavior
Unacceptable behavior including but not limited to disparaging remarks about other organizations and attendees will not be tolerated. If you experience or witness any unacceptable behaviors, or have any concerns, please contact Susan Gaffney, NHC’s Executive Vice President of Membership, Development, and Events, at sgaffney@nhcouncil.org.

Our Commitment
The NHC will investigate all incidents reported with discretion and confidentiality and reserves the right to bar any attendee who violates the Code of Conduct, or these event policies, from attending future events.

For any questions regarding the NHC event policies, email nhcmeetings@nhcouncil.org.

The NHC is a patient-focused organization that forges consensus among diverse organizations, drives patient-centered health policy, and functions as the united voice of over 160 million people living with chronic diseases and disabilities and their family caregivers. The NHC is proud to have a diverse group of public, private, and nonprofit entities that support the important work of putting patients at the center of health care policy, enabling us to create a collaborative environment and put forward consensus-based public policy solutions.

The NHC uses the following criteria when selecting a meeting site:

  • Pattern of dates for the event schedule
  • Venue type and size
  • Budget and overall travel costs
  • Proximity to major airports and availability of public transportation
  • Weather considerations
  • ADA accessibility and accommodations
  • Walkability of the venue and surrounding area
  • Available local resources and meeting support

The NHC is a nonpartisan organization. Site selection is not indicative of an endorsement of any local health care policies, social issues, or governing structures in any specific district, county, city, or state. The NHC is a patient-focused, mission-minded organization that represents the diverse sectors of the health community with the primary focus being people living with chronic diseases and disabilities across communities in the United States. 

As a broad and diverse community, NHC members and stakeholders will have varied opinions on many issues currently debated by national, state, and local politicians. The NHC is a champion of promoting civil discourse and creating a safe space for the respectful exchange of different perspectives, beliefs, and experiences that shape who we are as a community and an organization.

If you have any questions about our site selection process, please contact Susan Gaffney, NHC’s Executive Vice President, at sgaffney@nhcouncil.org.

The NHC reserves the right to amend these policies, terms, and conditions. Attendees will be subject to the policies, terms, and conditions enforced at the time of registration.

These policies have been created to protect all attendees and staff. Anyone who does not comply with these policies will not be admitted to the event. Please contact Susan Gaffney at sgaffney@nhcouncil.org with any questions as it relates to event policies, terms, and conditions.