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2024 Health Leadership Conference
The Urgency of Now: “Think Patient”

February 21 – 23, 2024
Hotel Valley Ho
Scottsdale, AZ

Wednesday, February 21

11:30 a.m. – 1:00 p.m.                Western Spirit: Scottsdale’s Museum of the West Tour
                                                       Docent-led tour of the #1 voted Western Museum in the U.S. 
                                                       (Pre-registration required)

2:00 – 8:00 p.m.                          Registration Open

3:00 – 4:15 p.m.                           Quality Care and Patient Access: A Panel Discussion with Leaders in Health Insurance 
                                                       (CEOs and Board Members Only)
                                                       Ms. Corlette will give an overview of the landscape of the health insurance industry in the U.S. and identify
                                                        current market trends. Panelists will offer examples of best practices for engaging with the patient
                                                        advocacy community and offer possibilities for further collaboration. The audience – comprised of patient
                                                        advocacy CEOs and Board members – will have the opportunity to comment on and ask questions about
                                                        the health insurance sector, and its practices and contribute suggestions for collaboration.                                                                                                          Facilitators:
                                                     • Randy Rutta, Chief Executive Officer, National Health Council
                                                     • Eric Gascho, Senior Vice President, Policy and Government Affairs, National Health Council
                                                      • Adam Beck, SVP for Commercial, Product and Employer Policy, AHIP
                                                      • Sabrina Corlette, J.D., Research Professor, Founder, and Co-Director, Center on Health Insurance Reforms

3:00 – 4:15 p.m.                            Senior Staff Session – Feedback and Evaluation

                                                        All organizations have in common the critical need for stakeholder engagement in providing perspectives,
                                                        feedback, and evaluation of programs and activities. NHC staff will lead a discussion on what is working
                                                        and not working with the methods currently popular in use (surveys, event evals etc.). What do our
                                                        stakeholders tell us (or not tell us) about the best ways to engage them to inform our work? What tips,
                                                        tricks and best practices can we share with each other to help our organizations improve?

4:15 – 4:30 p.m.                            Break

4:30 – 5:15 p.m.                          NHC Member Organizations as Employers (CEOs and Board Members Only)
                                                      As EVP at Lockton Companies, the world’s largest privately-held independent insurance brokerage firm, Mr.
                                                      Brown is an expert in helping employers develop a deep understanding of their objectives regarding a well-
                                                      tailored benefits program that advances their human capital strategy for attracting and retaining key
                                                      talent.  He will facilitate a dialogue with participants to explore current market trends for healthcare
                                                      purchasers and offer tips and hints for how to select and utilize the knowledge and skills of your health
                                                      insurance broker
                                                          • Jacob Brown, Executive Vice President, Lockton Companies

6:00 – 8:00 p.m.                          Opening & Networking Reception
                                                         • Live Music, provided by Guitarres Flamencas
                                                         • 6:30 p.m. Opening Remarks by Randy Rutta                                 
Open Bar, Small Bites, and Heavy Hors D’ Oeuvres

Thursday, February 22

6:30 – 7:15 a.m.                             Sunrise Yoga (Pre-registration required)
                                                             What better way to start the day than with balance, strength, and watching the sunrise? 
                                                         • Cortney Halstead, Wellness Guide, Daily Breath Yoga

7:00 – 5:45 p.m.                            Registration Open

7:30 – 8:30 a.m.                          Networking Breakfast Discussion Roundtable
                                                    • Large Patient Organizations (Invitation only)

7:30 – 8:30 a.m.                          Networking Breakfast Discussion Roundtable 
                                                    • Filling in the Gaps – Small and Medium Patient Organizations With extensive experience in the political
                                                           sphere and public and private health insurance – Ms. Christy Ferguson is an expert in what’s missing
                                                           when leaders in the public and private spheres make decisions about healthcare. Recognizing this need
                                                           she has built a company to address it “providing leaders with information, intelligence, and insights into
                                                           how health care services, drugs, and devices are accessed and covered through health insurance, across
                                                           both markets and payers”. In this session, Ms. Ferguson will demonstrate the tool her company has
                                                           developed and preview and upcoming opportunity for patient advocates to access the tool on behalf of
                                                            their communities at no charge.
                                                              • Susan Gaffney, Executive Vice President, National Health Council
                                                              • Christine Ferguson
, Principal, Leverage Global Consulting

8:00 – 9:00 a.m.                           Conference Breakfast

8:00 a.m. – 5:00 p.m.                  Massage Therapy
                                                         Reduce stress, improve concentration, and increase relaxation. Our complimentary 15-minute chair
                                                         massage will provide attendees with a relaxing experience while improving their overall health and
                                                         wellness. Sign-up is available onsite.

                                                            Service provided by:
                                                            Tod Miller’s Spa & Wellness

9:00 – 9:10 a.m.                             Opening Remarks and Conference Objectives
                                                         Remarks by:
                                                          • Randy Rutta
, Chief Executive Officer, National Health Council
                                                          • Jeff Todd, President & CEO, Prevent Blindness

9:10 – 9:55 a.m.                            The State of the Sector – Keynote Remarks
                                                       Dr. Watkins will share insights from her first year at the helm of Independent Sector, the leading voice for
                                                       America’s non-profit community. Her national listening tour has given her a pulse on the opportunities and
                                                       challenges for nonprofits in the current environment. She will also share highlights from the IS 2023 Health
                                                       of the Sector Report and provide her perspective on the workforce challenges facing non-profits.
                                                        Introductions by:
                                                          • Jeff Todd, President & CEO, Prevent Blindness
                                                        Keynote Remarks:
                                                          • Dr.
Akilah Watkins, President & CEO, Independent Sector 

9:55 – 10:05 a.m.                          Break

10:05 – 10:50 a.m.                         NHC Member Reactor Panel
                                                         Members discuss the state of the sector from their perspective; what is the “new normal” post-
                                                         pandemic? What innovations have come forward? What challenges have emerged and/or persisted?

10:50 – 11:00 a.m.                            Break

11:00 a.m. – 12:00 p.m.                   Growing Health Equity Success from the Grassroots
                                                           A panel of experts in community-based care will offer expertise on how local care models are leading
                                                           the way for a more equitable and just health care delivery system. With representation from the
                                                           national, local, and patient perspectives, the audience will gain a deeper understanding of the thread
                                                            that connects national strategy all the way through to the individual experience. 
Wendy Armendariz
, Chief Executive Officer, Neighborhood Outreach Access to Health (NOAH)
                                                             • Amanda Pears Kelly, Chief Executive Officer, Advocates for Community Health
                                                             • Tara McCollum-Plese, Board Member, Neighborhood Outreach Access to Health (NOAH)

12:00 – 1:15 p.m.                               Lunch

1:15 – 2:00 p.m.                              Amazon Chief Medical Officer: The Future of Health care
                                                         The business model of Amazon is characterized by a relentless focus on the quality of customer
                                                         experience. As the company turns its attention to the healthcare market, this focus translates to new and
                                                         different ways of addressing the needs of patients. Dr. Mishra will explore the company’s vision for its place
                                                         in the healthcare market – as a leader and a collaborator. 
                                                              • Michael Osso, President & CEO, Crohn’s & Colitis Foundation
                                                              • Dr.
Sunita Mishra, Chief Medical Officer, Amazon

2:00 – 2:15 p.m.                             Break

2:15 – 3:00 p.m.                              The Future is Here – How Can Patient Advocates Ensure Patient Perspectives Inform the Role of
                                                     Artificial Intelligence in Healthcare
                                                          It seems there is no conversation about healthcare these days that does not include AI. Questions about
                                                          its role – and its potential, both good and bad – abound. The National Health Council has been exploring
                                                          how our members can make sure there is a place at the table for patient perspectives as decisions are
                                                          being made that impact everyone’s health. Dr. Anderson will lend some important perspective on how
                                                          the structures of decision-making are shaping up and how patient advocates can explore their role in
                                                          that framework. 
                                                               • Dr. Brian Anderson, Co-Founder CHAI (Coalition for Health AI) and Chief Digital Health Physician,

3:00 – 3:15 p.m.                             Break

3:15 – 4:00 p.m.                             Fireside Chat with a MedTech Innovator
                                                         From online scheduling and electronic health records to health tracker apps and wearables to surgical
                                                         robots and AI diagnostics – the role of medical technology in the lives of patients is undeniable. In this
                                                         exciting conversation, Mr. Paul Grand will pull back the curtain on innovation in the medical technology
                                                         space and invite the audience to explore with him how patient perspectives can be elevated in this
                                                         market to ensure innovation responds to patient needs. 
                                                                • Paul M. Grand, CEO, MedTech Innovator

4:00 – 4:15 p.m.                             Break

4:15 – 5:00 p.m.                             Attendee Show & Tell
                                                        Sign up in advance to have five minutes to enlighten your colleagues with success stories, “ah ha” 
                                                            moments, emerging best practices, pitfalls, partner opportunities, and other news to inform and inspire.

5:00 – 6:00 p.m.                             Partner Networking Reception
                                                        Connect with those you’ve met throughout the day on topics of mutual interest.
                                                             • Live Music provided by AJ Odneal
                                                             • Open Bar & Light Refreshments

6:00 p.m.                                          Attendees are free for the evening. Dinner on your own.

Friday, February 23

6:30 – 11:00 a.m.                              Registration Open

7:00 – 8:00 a.m.                              Conference Breakfast

8:00 – 8:15 a.m.                               Opening Remarks & Conference Reflections
                                                           Remarks by:                                      
Susan Gaffney, Executive Vice President, Membership, Development & Events, National Health

8:15 – 9:00 a.m.                               Chief Influencer: Nonprofit Leaders Driving the Conversation
                                                           Back by popular demand, Mr. Shop will energize participants with tips and hints for how to lead the
                                                           conversation in their sectors for maximum organizational influence.  
Anthony Shop, Chief Strategy Officer & Co-Founder, Social Driver

9:00 – 9:30 a.m.                               Attendees Show & Tell
                                                          Sign up in advance to have 5 minutes to enlighten your colleagues with success stories, “ah ha”
                                                          moments, emerging best practices, pitfalls, partner opportunities, and other news to inform and inspire.

9:30 – 9:45 a.m.                               Break

9:45 – 10:30 a.m.                              NHC Member Panel – Leading the Patient Narrative as Thought Leaders

10:30 – 11:15 a.m.                              The Political Outlook for the 2024 National Election
                                                           Like it or not national politics has a major influence on how the healthcare system operates in the United
                                                           States. As patient advocates, we must keep our finger on the pulse of what is happening in Washington –
                                                           from the White House to Congress and the federal agencies – in order to advance our missions on behalf
                                                           of the stakeholder communities we serve. For our closing session we will be joined by the renowned
                                                           elections analyst, Mr. David Wasserman, to get an insider’s view of what to watch over the course of 2024
                                                           as we close in on election day in November.  
                                                              • Schroeder Stribling, President & CEO, Mental Health America
                                                             • David Wasserman, Senior Editor & Elections Analyst, The Cook Political Report

11:15 a.m. – 11:30 a.m.                       Closing Remarks
Randy Rutta, Chief Executive Officer, National Health Council

11:30 a.m.                                           Grab & Go Lunch Provided for Conference Attendees